support band and washers

[DarK]

Hi all, Can someone tell me where i can get a new support bands and washer for my powerballs?
I bought them in spanish dealer so I have no warranty.

Also, my blue light stopped lighting and I realized that, in the green board attached to the rotor, both black components have pins broken,waht kind of component is that black tube?Seem like a condenser but I have tested with polimeter and gives no level.

Thanks

Javier

[Sayex]

hello javier, if ur powerball is an NSD powerball it haves a garanty.. so dont worry about that.
in spanish:
hola javier, si tu powerball es una original NSD powerball igual a las que aparecen en la pagina ya tienes la garantia, asi que espera a q algun administrador de la pagina te conteste, sino mandales un mail a info@powerballs.com para aclarar dudas.
saludos
Kind Regards

[Enda]

Good morning Javier,

Only the Powerballs we supply are covered by our Lifetime warranty.

However, we will shortly (1-2 weeks) have parts packs available for purchase which should make things a lot easier for those of you who need parts!

Regards

Enda
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[DarK]

Goog evening and thank to both for the answers, seems like i will have to wait a couple of weeks for getting one of those replacement kit.

Nobody knows about the black component in the rotor's pcb ??

Thamks and regards,
Javier

[Shoka]

However, we will shortly (1-2 weeks) have parts packs available for purchase which should make things a lot easier for those of you who need parts!

Once this happens, will the lifetime warranty still apply? As in, if something goes wrong, will you have to buy one of these part packs, or are they just as a convenience for people so they don't have to wait for parts to be posted, or their powerball to be posted?

[Enda]

Once this happens, will the lifetime warranty still apply? As in, if something goes wrong, will you have to buy one of these part packs, or are they just as a convenience for people so they don't have to wait for parts to be posted, or their powerball to be posted?

Yes Shoka,

Once the parts packs become available, we will still offer a lifetime warranty on all 'our' Powerballs.

A lot of people have requested the parts packs so that they can have a few spares handy in case they are quickly needed!

Regards

Enda
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