Dropped in to report RPM Sports' quality of service.
Contacted them last year requesting spare parts (filled in the repairs form, sent a clarifying email with attached sound file to make things as clear as possible). Got back to mail after vacations -- nothing. Last week sent another email, phoned their office (3 times I think) trying to get in touch with anyone -- Enda, repair guy, anyone who could help -- nothing helped. Noone was available for whatever reason.
Apparently, there seems to be a very large gap between the promises and commitments by RPM Sports (perfect customer service, reply within 24 h etc.) and reality.