I'm a powerball newbie, just got mine from the internet, and I wonder if my powerball is working properly. First of all, I apologize for the difficulty to describe my problem - english is not my first language. But here we go:
The room/gap between the both main plastic halves seems to be too wide for the ring that holds the rotor.
If I hold my powerball (not spinning) with the counter up, and push the rotor up with my finger, I feel a little gap (around 1mm, really small).
When I try to spin my powerball, most of the times this little gap makes the rotor "bounce" because of the free room avaliable for the ring.
I've opened the powerball and there's no dent, or anything that suggests damage. Maybe everything is ok and I am not spinning it the right way, but I want to be sure so that's why I'm asking here.
On the other hand, I feel like if that gap was smaller, maybe if would hold back the ring's horizontal rotation.