Whats going on RPM sports ???

[GILPI]

Normally the RPM sports customer service is by far the best around. But recently ( 3 weeks ago now ) i ordered parts for broken red neon and waited patiently, no news even now. Loler also asked for some parts i believe, and he didnt get a reply back for ages, and now if it couldnt get any worse my amber has just produced 4 lovely new cracks down each fin. I recieved parts ages ago for amber ( support band with no metal/magnet piece ?!?!? im 15, how do i know how to change it across from another support band, i'll end up braking it ) So i would just like to know whats happened all of a sudden and why i have had no reply or parts for 3 weeks... and can you send the full setup please ( for both amber and neon red ) as im not brilliant at engineering/design techno. Thanks for the support when i get it, GILPI.

[Obiw4n]

Maybe some people there were NOT there (holidays or so...)

[GILPI]

All of them on holiday for 3 weeks? and plus my Friend ordered his Neon Blue powerball on saturday and recieved his yesterday ( wednesday ) unless rpm sports are giving me the silent treatment ? i just want to get my pb's up and running again.

[Alastair V]

I have also sent two emails requesting parts about 2 weeks ago, no reply from them for me either.

[GILPI]

Also another reason why i'm ticked off besides my friends pb arriving, is that Pete's parts arrived quite nicely, lucky boy for one person but not all the rest?

[lhnova]

I find this quite weird guys, ive sent RPM quite a few emails lately both for requesting replacement parts and just asking general questions and I have always gotten a reply back within a day or two at the most.

So I dunno whats going on here.

Linus

[Adrena1in]

What's your email domain Adam? Because Hotmail is notorious for SPAM, and I find when I try to email Hotmail from Scoreadmin it gets blocked about 100% of the time. Messages on here, or, better, PMs to Enda and Rory, are probably the best way to go. I know they're busy and don't spend a hundredth of the amount of time on here that I do, but I'll drop them an email tomorrow from my work address.

Tim.