Silly question about shipping

[KelliShaver]

My Powerball has become damaged and is in need of repair. I’m not entirely sure what the problem is. It acts as though it’s catching on something as it spins, but upon taking it apart, I saw no visible signs of damage. I’ve had intermittent problems with the ball since I bought it and have had to have a few parts replaced (washers, a sphere half). It was initially damaged during shipping when I first ordered it. At this point, I’ve decided that the best course of action is just to send it in for repair or, preferably, replacement.

Now, here's the silly question... Roughly how much can I expect to have to pay to ship this sucker back (I'm in the southeastern US)? I've checked the USPS website and it's a bit confusing. They list prices ranging from $5 to $40 depending on shipping type and letter size (even though I specified that I was shipping a package, the site still denotes shipping methods by "large letter" and "small letter" and "measurements" only lists 2 dimensions, which is probably the cause of my confusion ). I don't need an exact figure, just a ballpark estimate. If it's going to be too expensive, I'll just buy a new powerball.

I realize I could just go to the post office and have them weigh, measure and calculate it for me, but I live a fair ways away from the post office and can't drive, so it's actually rather difficult to get there, so I don't want to waste a trip if it's going to cost more than it's worth.

[Adrena1in]

I have to admit KelliShaver, as Powerballs are so cheap, (for the use and enjoyment they provide), I'm never that bothered about buying new ones if I need parts replaced. (When they LET me buy new ones that is!)

If you bought your from this site then it will have a lifetime replacement guarantee I believe, but yes, that does still mean you've got to ship it. All I know is that I sent two Powerballs from the UK to The Netherlands, insured delivery, took only a couple of days, and it cost me something lke £5. A quarter of the price of a new Powerball. If I'd sent one or three or four it probably would have been the same price, but that's the way it works in the UK. Not sure if it would be the same where you're from.

Tim.

[KelliShaver]

Thanks. I actually have good news to report, though! I was boxing it up to send back and thought "ah, what the heck. I'll crack it open and take a look one more time." Well, wouldn't you know it, I found the problem.

I had to replace the square washer on the side with the counterweight a while back, and I guess when I put the new square one in.... it was actually two square ones stuck together.... so there was twice the thickness there, causing it to catch on one side. I would have missed it that time, too, had I not noticed when I was putting the square washer back in that it seemed really thick. ONce I pried the two apart (they were still stuck together), I put it back together and all was fine!

It has a slight knock in it, maybe from running it with the extra washer for a while, who knows, but I'm not worried about that. I think it will work itself out over time once I get back up to speed with the thing. i haven't used it in months. I kept meaning to send it back but never got around to it. Then the urge really hit me and I decided to do something about this.