Sending in multiple powerballs?

[Installed]

I've been wanting to get 3 of my powerballs fixed, and I was wondering on the best way to do that. Would it be a problem if I send mixed and matched damaged components from the different powerballs all together? Or do I need to specify which part goes to which powerball and keep them seperate? And if it is a problem, do you think I should send in all three whole powerballs to avoid confusion?

[Enda]

I've been wanting to get 3 of my powerballs fixed, and I was wondering on the best way to do that. Would it be a problem if I send mixed and matched damaged components from the different powerballs all together? Or do I need to specify which part goes to which powerball and keep them seperate? And if it is a problem, do you think I should send in all three whole powerballs to avoid confusion?

Hi Installed,

If you email repairs@powerballs.com with details of what is written on each grip-band, and the part required for each Powerball we'll send the parts out to you for each.

Regards

Enda
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[Installed]

Oh, ok, I was under the impression that I had to send them back to get them replaced. Thanks.

[Installed]

Alright I sent the email.

EDIT: Awsome, they responded saying that it would be shipping out. I cant believe you guys do this! Thanks sooo much!

[Installed]

Well the parts arrived today (only 5 business days). Just wanted to say thanks again for your awsome customer service!

[Enda]

Well the parts arrived today (only 5 business days). Just wanted to say thanks again for your awsome customer service!

Thanks for your kind words Installed.

Glad the powerballs are on the way to recovery!

Regards

Enda
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