Broken Counter:(

[daveee1]

My counter recently broke on my new powerball. It isnt the batteries as its only 1 month old and the screen is smashed. It also becomes loose and doesnt stay in place and falls out. I emailed info@powerballs.com stating my problem but havent had a reply for a few days. Is this the right email to write to?

[Enda]

My counter recently broke on my new powerball. It isnt the batteries as its only 1 month old and the screen is smashed. It also becomes loose and doesnt stay in place and falls out. I emailed info@powerballs.com stating my problem but havent had a reply for a few days. Is this the right email to write to?

Hi daveee1,

Yes, its the right address.

We generally try to respond to mails within 24 hours though sometimes fall outside this.

Can you PM me your details and I'll get it looked after for you.

Regards

Enda
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[daveee1]

hey enda did u get my PM? its just i havent heard anything from anyone in 3 days...

[Enda]

Yes Lesley,

Counter was sent for shipping today so should be gone either today or in the morning.

I'll PM later to confirm.

Regards

Enda
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