broken shaft

[lmrotensen]

I have been powerballing for about a month and a half and last night I was doing a strength run and at the end of it I heard a snap then the ball started making some funky noises. I pulled the ball apart and found that the shaft was broken. How long would it take to get a replacement if I sent it back?

P.S. my strenth run at the end was 16948 or 16984 dont remember was too upset about the broken shaft and being that I was at work didnt have a camera available.....Thanks for any info.

[Adrena1in]

Sorry to hear about that fella...and good strength score, have you already got one on the scoreboard, as that would put you right up there??

If you email liz@powerballs.com, pointing her to this thread and also saying what's written on the rubber grip on your Powerball, she'll be able to sort a replacement rotor for you.

(I've seen them go like this in the past...never happened to me, but it does happen.)

[lmrotensen]

Great, thanks for the help. I don't have a strength score posted yet because I was never really good at it until then....The stars aligned and I got that score. I will however try again when I get mine fixed....thanks again for the help.